Privacy Policy
Electra Energy (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.
Information We Collect
When you visit our website, request a quote, or contact us, we may collect the following types of information:
- Personal Information: Name, email address, phone number, address, utility usage, and any other details you provide via our forms.
- Technical Data: IP address, browser type, device information, and pages visited (via cookies and analytics tools).
- Communication Data: Your messages, inquiries, or communications with us through the website, email, or phone.
How we use your information
We use the information we collect for the following purposes:
- To provide you with a free solar estimate or respond to inquiries
- To schedule consultations or follow up on service requests
- To send occasional updates, promotions, or service announcements (you may opt out)
- To improve our website, services, and customer experience
- To comply with legal obligations
How we protect your information
We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or alteration. While no online system is 100% secure, we make safeguarding your information a top priority.
Sharing of your information
We do
not sell, rent, or share your personal information with unrelated third parties.
We may share your information with trusted service providers (e.g. CRM platforms, email marketing tools) who help us operate our business—only to the extent necessary, and with proper data protection agreements in place.
Cookies and tracking
Our website may use cookies and third-party analytics (like Google Analytics) to enhance user experience and track website performance. You can adjust your browser settings to disable cookies if preferred.
Your rights and choices
You have the right to:
- Access or update the personal information we have on file
- Request deletion of your information from our records
- Opt out of marketing emails at any time via the “unsubscribe” link
To exercise these rights, please contact us at: Frankie@electraenergyusa.com
Third Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.
Children Policy
Our website and services are intended for homeowners 18 years or older. We do not knowingly collect data from children under 13.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
Contact Us Regarding Our Policy
If you have questions or concerns about this Privacy Policy, please contact us at: frankie@electraenergyusa.com
